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Restring | Resize | Repair

We are proud to offer a Restring | Resize option to our amazing customers. Please review our policy before submitting your warranty claim for any restring or resize.

Warranty Coverage:
Our bracelet restringing service is designed to ensure your jewelry remains in excellent condition.

Our policy covers the following:

  • Bead Replacement: We offer restringing services to address issues with missing beads.
  • Our policy covers up to 5 missing beads. If more than five beads are missing, we kindly ask that you place a new order for your bracelet.
  • Wear & Tear: Please note that normal wear and tear does not apply under this warranty.
  • Regular use of your bracelet may result in gradual wear, including fading of beads, which does not apply to our restringing services.
  • Warranty Period: Our restringing service is valid for up to 1 year from purchase.

After this period, we strongly recommend checking the condition of your bracelet and considering a new order if necessary to maintain its quality and appearance.

To start your RESTRING | RESIZE | REPAIR process please click HERE.

For any orders before August 2024, please click this link